SAFETY

MUST NOT BE USED BY:

Pregnant women
Non smokers
People with an allergy or sensitivity to nicotine
Minors (under 18 years of age).

Although the vapour from an electronic cigarette is harmless in normal use, NICOTINE IS A POISON and the cartridges contain enough to cause SERIOUS INJURY OR DEATH IF SWALLOWED. Do not leave any cartridges or complete electronic cigarettes where they could be accessible to children or animals. Use only in accordance with the instructions.

PAYMENT

Goods will only be despatched on receipt of cleared payment.

Paypal: You can pay instantly through Paypal using most major debit or credit cards, even if you don’t have a Paypal account.

Paypal eCheques: These occur when a credit or debit card registered on your Paypal account expires, and can take 7-9 working days to clear.

Cheque/Postal order: We accept payment by cheque or postal order. Please make payable to Alex Brown and post to our registered office address. Clearly print your order and postal address on a separate sheet, attached to the cheque/postal order. Goods will be despatched as soon as the cheque clears (immediately in the case of postal orders).

BACS: We accept payment by Bank Transfer.

Please use the contact form to place your order and request our account details.

RETURNS

All Gamucci products are guaranteed for 12 months (excluding “disposable” items such as cartridges, the Continental and the cigar). If one of our products becomes faulty or defective within this time, we will happily replace it.

You must inform us as soon as an item is found to be faulty, so that we can despatch a replacement and arrange the return of the faulty item.

Under the terms of the Consumer Protection (Distance Selling) Regulations 2000, you have a right to cancellation of the sale contract within 7 working days, starting from the day after the item/s are received. You must inform us in writing (by letter or email) of your decision to cancel. All items must be returned at your own expense and should be complete and in good condition. Cartridge packs must be returned sealed, and the device must not have been used, due to health and hygiene considerations. A full refund will be issued within 30 days of the cancellation.

This does not affect your statutory rights.

We advise that when returning items, you use a tracked and insured service up to the value of the item/s.

PRICING

All prices shown include delivery within Great Britain, and VAT where applicable.

DELIVERY

Delivery is FREE on all items within the UK mainland. Please contact us for details of postal rates to other countries by using our contact form.

PAYMENTS

Payment must be received in full before any goods are despatched. All goods remain the property of Safersmoking.co.uk until full cleared payment is received.

Our payments provider is Paypal. They use the highest possible level of security and encryption to ensure the safety of your sensitive financial and personal information.

PRIVACY POLICY

At Safersmoking.co.uk we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.

Your privacy is important to us.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We may update this Policy from time to time so please do review this Policy regularly. For the purpose of the Data Protection Act 1998 our data controller is Alex Brown.

INFORMATION WE COLLECT

In operating our website we may collect and process the following data about you:

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
Information provided to us when you communicate with us for any reason.

USE OF COOKIES

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

USE OF YOUR INFORMATION

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
To meet our contractual commitments to you.
To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you have consented, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, we will only contact you when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data you will have the opportunity to withhold your consent to these when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

STORING YOUR PERSONAL DATA

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

We will take all reasonable steps to make sure that your data are treated securely and in agreement with this Privacy Policy.

Data that is provided to us are stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

DISCLOSING YOUR INFORMATION

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

In the event that we sell any or all of our business and/or our assets to a third party.
Where we are legally required to disclose your information.
To assist fraud protection and minimise credit risk.

Otherwise, under no circumstances will we ever give away or sell your personal information to anyone else for any reason whatsoever, without prior written approval from yourself. Any information we gain through our use of customer polls, surveys, cookies, session tracking or anything else, is used internally and for the sole purpose of providing you better service. If you are on our mailing list and you ask us to remove you, we will do so immediately, and we will never attempt to sell on your information.

THIRD PARTY VENDORS

In addition to collecting your information, we have third party vendors who may also collect your information in order to provide the products and/or services you've requested (e.g. payment processing providers and freight/delivery companies). In general, these companies are intermediaries acting solely to provide services related to your request. Most of these vendors have their own privacy policy to protect your information, and have access to personal information needed to perform their functions on behalf of Safersmoking.co.uk, but may not use it for other purposes.

THIRD PARTY LINKS

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We accept no responsibility or liability for their policies whatsoever as we have no control over them.

ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details here.

CONTACTING US

We welcome any queries, comments or requests you may have regarding this Privacy Policy, and they may be sent via our contact form.